Hello, everyone. We’ve been talking a lot about prospecting and I need you to assess yourself on 10 skills. Rate yourself on a scale of 1-10 and then come to the workshop where we can help you improve on your difficulties.
- Preparation: Are you preparing the night before and doing your research? Or are you scrambling in the morning?
- Active listening: When you’re on the phone, are you listening to the prospective client, or are you just thinking about what you are going to say next?
- Pacing: Sometimes we don’t realize how fast we are talking. Slow down the conversation; don’t race through it.
- Script: I hope you aren’t winging it. You need a script! How close are you following it?
- Tonality: What’s your voice like on the phone? Is your voice monotone? You can’t expect someone to get excited if you don’t get excited yourself.
- Using questions: You need to ask more questions on the call, fewer statements.
- Personality styles: It’s important to recognize the personality on the other end of the line. Are they using precise language? Are they more laid back?
- Objection handling: Remember when you are on a call, your main goal is to set up an appointment, not to banter and respond to all their objections.
- Closing: How many appointments are you setting up?
- What are you conveying: Are you conveying doubt, curiosity and urgency?
If you have any questions, please give me a call!